Committed to you

Committed to you

Our global support network is committed to provide you with real-time solutions for the life of your product. Available when you are, we offer personal and online resources via phone, email or on our website. In-person consultations are also available through our vast global network of partners - simply contact us for support.


Please utilize the services below


To support you entirely, Hettich has numerous service programs available.


Spare parts availability for years to come

Parts and service are available beyond 10 years, even after a specific model has been discontinued.




Hettich complies with numerous international safety standards and regulatory requirements to guarantee the highest level of product quality and user...


Hettich cleaning and care of centrifuges

Regular cleaning and maintenance ensures the long lifespan of your Hettich centrifuge. Reduce unnecessary repair costs by following these...



Look at our FAQ section if you have questions about the maintenance and servicing of your Hettich Centrifuge or Incubator.



For your convenience, select and download any manual you may need.


Immediate Assistance globally and locally

Our global support network is readily available to resolve your claim quickly and easily. Simply contact us for support and we will connect you with...


Report a claim

Easy claim reporting, open an electronic ticket to facilitate the repair process.