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Report a Claim

Each claim is processed as listed: Submit the Nonconformity Report form to your direct customer service representative at Hettich. You can do that by sending us an e-mail with the attached report. Your Hettich representative or a local authorized distributor [...] resolve your case. Depending on the failure, a Hettich representative or authorized local distributor will inform you whether a service technician will visit you on site or if the unit has to be returned to a repair facility. In case the unit has to be returned [...] for support and we will connect you with your authorized Hettich representative for real-time, localized assistance. To the Service contact form

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  • Products

Centrifuges

high-quality equipment. Low cost of ownership Parts and service are available for 10 years, even after a specific model has been discontinued. This support, in addition to the product’s long service life, allows numerous years of operation and reduces the [...] regulatory requirements to guarantee the highest level of product quality and user safety. Service FAQ Do you have questions about the maintenance and servicing of your Hettich product? Have a look at our FAQ or get in contact with us! Centrifuge Configurator [...] costs as well as valuable space in the laboratory. Find the right solution for your needs Product Support Our exceptional service, synonymous with our brand, is backed by a vast global network, swiftly addressing your needs. Count on us for aiding with

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  • About us
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Whistleblower

stem is not to be used to report dissatisfaction, errors or defects in Hettich products or services! In such cases, we ask you to contact our sales or service team .

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  • About us

Company

development and manufacturing departments. Germany A support team of 23 individuals cover Germany entirely ensuring immediate service, maintenance, product and application support to every customer on-site. Worldwide With Hettich subsidiaries located in many [...] and in the Asia-Pacific region along with premium distributors in all other countries Hettich maintains a global sales and service infrastructure. Focused on the future The family-owned company assumes social responsibility. That means: Secure jobs An [...] and ready for use anywhere in the world.” Leopold Frank COO Hettich Group "With our reliable products and comprehensive services, we support healthcare professionals worldwide in enhancing individual health and well-being." Volker Viktor CCO Hettich

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  • Products

Incubators

high-quality equipment. Low cost of ownership Parts and service are available for 10 years, even after a specific model has been discontinued. This support, in addition to the product’s long service life, allows numerous years of operation and reduces the [...] regulatory requirements to guarantee the highest level of product quality and user safety. Service FAQ Do you have questions about the maintenance and servicing of your Hettich product? Have a look at our FAQ or get in contact with us! Incubator Configurator [...] small incubators come in two sizes: HettCube 60 (56 liters) and HettCube 120 (112 liters). Product Support Our exceptional service, synonymous with our brand, is backed by a vast global network, swiftly addressing your needs. Count on us for aiding with

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    GTC

    Article 1 Scope 1. The Seller‘s deliveries, services and offers shall be made exclusively on the basis of the present terms and conditions of business. These thus apply to all future business relations, even if they are not expressly agreed again. These [...] These terms and conditions shall be deemed accepted at the latest upon acceptance of the goods or service. A confirmation on the part of the Buyer which makes a reference to its own terms and conditions of business and purchase is herewith repudiated. 2 [...] residence law, immigration law, social security law and tax law. The same applies to the destination of the delivery or service if this is known to the supplier. 2. In the event of suspected violations, Andreas Hettich GmbH may request information, including

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    • News & Events

    Strengthening Partnerships across Sub-Saharan Africa

    His focus will be on building strong, long-term relationships and ensuring that customers benefit from the high level of service and expertise they expect from Hettich. Commenting on his new position, Ian said: “It is a great honor to join Andreas Hettich

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    Certificates

    for support and we will connect you with your authorized Hettich representative for real-time, localized assistance. To the Service contact form

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    • News & Events

    Andreas Hettich GmbH strengthens its presence in the United Kingdom

    knowledge will help ensure that customers throughout the region continue to receive the high level of support, expertise and service they expect from Hettich. In his role as National Sales Manager , Dr. Gareth Knight will be responsible for supporting and

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    • Support

    Cleaning and Care

    for support and we will connect you with your authorized Hettich representative for real-time, localized assistance. To the Service contact form

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