Hettich customer service

Our service & support is there for you worldwide!

No matter where you are in the world, our dedicated support team is readily available to assist you. With just a call, an email, or a simple click, we're here to provide you with expert advice and guidance.

If you prefer a more personalized touch, our extensive network of local partners is eager to lend a helping hand right on-site. At Hettich, our primary goal is to offer you the utmost care and support. Feel free to contact us anytime you require assistance - we're excited to be of service to you!


At Andreas Hettich GmbH & Co. KG, we take pride in providing our customers with not only high-quality products but also top-notch service.

Our global...


Spare parts

Components and materials from selected suppliers and quality manufacturers guarantee a long lifespan and low operating costs. Spare parts, service,...



Hettich complies with numerous international safety standards and regulatory requirements to guarantee the highest level of product quality and user...


Cleaning and care

Ensure your centrifuge's longevity with regular cleaning and maintenance. Save on maintenance costs and prevent unnecessary downtime, keeping your...



Look at our FAQ section if you have questions about the maintenance and servicing of your Hettich Centrifuge or Incubator.


Report a claim

In case you are facing a failure on any of your Hettich units you have the opportunity to report the failure electronically allowing us to process...



For your convenience, select and download any manual you may need.


Immediate Assistance globally and locally

Our global support network is readily available to resolve your claim quickly and easily. Simply contact us for support and we will connect you with...