Report a claim
In case you are facing a failure on any of your Hettich units you have the opportunity to report the failure electronically allowing us to process your case without delays. Please use the process a shown below.
Submit the Non-conformity report form to your direct customer service representative at Hettich. You can do that by sending us an e-mail with the attached report.
In case the unit has to be returned, we will ask you to fill out the form (Clearance certificate) in regards to safety aspects and potential contamination.