Save on maintenance costs and prevent unnecessary downtime

Preventive maintenance

The quality of our equipment is excellent but it is certainly also important, that your equipment is properly and regularly maintained to increase its reliability. Our advice is therefore to purchase a preventive maintenance contract. This prevents unnecessary breakdowns, loss of time and frustration on the shop floor at a later date. In the long run, this will also reduce your maintenance costs.

A preventive maintenance contract can be purchased at any time. If you conclude a maintenance contract immediately upon purchasing your equipment, our service technician will come for the first maintenance about 12 months after delivery. Would you like a maintenance agreement on equipment that is several years old and has never had official maintenance? Then a maintenance agreement is also possible, but we will first perform a 'zero check'. Depending on the results of the zero check, a maintenance agreement can be drawn up. 

Hettich Benelux offers 2 types of maintenance contracts, namely the 'WIBAZ' and the 'Hettich Benelux' contracts. These are 3-year maintenance contracts (with tacit 12-month extension) that are indexed annually according to the NZa.  We also do maintenance on equipment of other brands.

You can also choose to have your equipment calibrated during preventive maintenance. We use certified measuring equipment for this purpose. We can also validate your equipment; we engage an external party for an objective validation.

Our service technicians hold a valid VCA certificate (VOL) and receive regular refresher training on the products in our product range. Some service technicians are also in possession of an F-gases certificate and/or a certificate 'cleanroom
behaviour GMP' for performing work in cleanrooms.

Hettich Benelux complies with the covenant 'safe application of Medical Technology in specialist medical care'.   

 

Why is regular cleaning and maintenance so important?

The centrifuge is an indispensable tool in your laboratory, performing valuable work daily. Proper cleaning and maintenance not only ensure long-lasting functionality but also deliver precise and reliable results. By performing regular maintenance, you minimize the risk of malfunctions and significantly increase the lifespan of your centrifuge.
   

 

Download our Cleaning & Care Poster

Our detailed maintenance guide is also available to you as a PDF poster. This comprehensive document will lead you through the cleaning and maintenance process of your Hettich centrifuge step by step. Keep the poster nearby for easy access whenever needed.

 

Our maintenance guide will assist you in keeping your Hettich centrifuge in top condition and maximizing its lifespan. If you have any questions or uncertainties, our knowledgeable staff is here to support you.

Or see our Maintenance Video

Alternatively, we offer an informative video. Witness the cleaning and maintenance process in action. Our experts will guide you through all the necessary steps, enabling you to effortlessly maintain your centrifuge on your own.

 

Invest in the care of your centrifuge today and secure a reliable, long-term partnership. Download the maintenance poster now or watch our video on YouTube!

Please note: The cleaning agents and procedures mentioned in this guide are specifically tailored for Hettich centrifuges. Always refer to the instructions in your centrifuge's user manual.

Do you need technical assistance?

Our Service team is ready to answer your questions or take on your breakdowns. Use the chat function on the website, fill in the contact form or send an e-mail to service@hettichbenelux.com.

For urgent matters, you can of course also contact our Service department by phone at 088 221 99 00.